Complaint Letter to Director: Faulty Telephone Replacement
Writing a letter of complaint to the Director of a telephone company about a faulty set still under warranty is a useful formal writing exercise from Class 9 English Grammar Notes. This letter tests your ability to express dissatisfaction clearly, request appropriate action, and provide evidence—all while maintaining respectful and formal tone. It’s based on real-life consumer grievances, preparing you to write letters with clarity, logic, and proper structure.
Grammar Focus Points
The letter structure focuses on formal tone, past and present perfect tenses, and modals like “must” and “should”. Sentence transitions like “I would like to draw your attention…” and complaint vocabulary such as “malfunctioned,” “defective,” and “warranty clause” are emphasized.
Letter Layout
Start with your address and the date in the top-right corner. On the left, write the Director’s address. The subject should clearly state: “Subject: Complaint Regarding Faulty Telephone Under Warranty.” Divide the letter into three paragraphs—purchase details, complaint with warranty reference, and request for replacement or repair. Close with “Yours faithfully.”
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The model PDF below showcases the exact tone, language, and structure required for complaint letters under the SLO-based grammar syllabus.
